Scope
This Privacy Policy covers only data collected through the Website and not any other data collection or processing, including, without limitation, data collection practices of other websites to which we link or data that we or our subsidiaries or affiliates collect offline or through websites, products, or services that do not display a direct link to this Privacy Policy.
Collection, Use, and Sharing of Data
TAVA collects information from visitors of the Website, including the domain names, IP and MAC addresses, browser types, and unique device identifiers of such visitors. This information includes the number of visits, average time spent on the Website, pages viewed and similar information. This information may also include usage information about the page-by-page paths you take as you browse through the Website. TAVA uses this information to measure the use of the Website and to develop ideas to improve the content of the Website. For more information regarding TAVA’s use of this information, please see the sections on “Cookies and Other Tracking Technologies” and “Analytics” below.
There are times, however, when we may need additional information from you, including personal information that may be used to identify you. This information includes items such as your name, address, telephone number, and email address. The information we collect is typically used by us to respond to your inquiry, process an order or allow you to access specific account/profile information. We may also use your personal information to: improve the Website or TAVA products and services; customize your experience with the Website, or to serve you specific content that is relevant to you; contact you regarding your use of the Website and, in our discretion, changes to our policies; provide you with Website-related notices; send you advertisements for TAVA products and services; and for purposes disclosed elsewhere in this Privacy Policy, at the time you provide your personal information, or with your consent. If you choose to share any personal information with us, we will use it in accordance with this Privacy Policy.
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on Website forms and in other communications;
- Information about your transactions with us, our affiliated companies, or others; and
- Information we receive from third-parties (if we receive personal information from a third party source and/or if we combine the information we receive from these third party sources with your personal information, we will treat that information as personal information. We are not responsible for the accuracy of the information provided by third-parties or how such third-parties collect, use and share such information).
We may store your information indefinitely, including the period after which any customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or customer analysis.
We may, in our sole discretion, share with third-parties information that is not associated with your name or identity, such as Website usage information, non-personally identifiable demographic information, and aggregate user statistics.
We may share your personal information with nonaffiliated third-parties as necessary for us to provide the product or service you or your lender/service provider have requested of us, as permitted by law, with third party service providers so that they may perform certain services for us, or as otherwise specified herein. Such disclosures may include situations in which we are required to respond to subpoenas or other legal process, or are responding to the request of governmental authorities conducting an investigation.
We may also provide all of the types of nonpublic personal information listed above to one or more of our affiliated companies.
It is possible that TAVA, its subsidiaries, affiliates, joint venture companies, or any combination of them, could merge with or be acquired by another legal entity. In such event, or in the event of any other proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of TAVA or of any of the business or assets or shares of TAVA or a subsidiary or division thereof, TAVA may share your information with third-parties. Furthermore, we may also provide all the information we collect, as described above, to companies that perform marketing services on our behalf, on behalf of our affiliated companies or to other financial institutions with which we or our affiliated companies have joint marketing agreements. In some circumstances, we will request your consent to share your information with nonaffiliated third parties, such as lenders, realtors, and insurers, so that they may offer you products and services that may be of interest to you.
Cookies and Other Tracking Technologies
The Website uses “cookie” technology to measure Website activity and to collect information such as browser type, time spent on the Website, pages visited and other information about your visit to the Website. Cookies are also used to prefill information previously entered into forms and to customize information to your personal tastes. A cookie is an element of data that an Internet site can send to your browser. Cookies are stored on your computer. We may share information about you that we collect through a cookie with third-parties who help us analyze Website data.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to:http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept our cookies, you may experience some inconvenience in your use of the Website.
We may also include small graphic images called web beacons, also known as “Internet tags” or “clear gifs,” in our web pages and email messages. We may use web beacons or similar technologies for a number of purposes, including, without limitation, to count the number of visitors to the Website, to monitor how users navigate the Website, and to count how many emails that we sent were actually opened or how many particular articles or links were actually viewed.
We may also use embedded scripts on the Website. An embedded script is programming code that is designed to collect information about your interactions with the Website. It is temporarily downloaded onto your computer from our web server or a third party with whom we work, is active only while you are connected to the Website, and is deleted or deactivated thereafter.
Automatically-collected information about you, such as how you interact with the Website, may be combined with your personal information. If we associate any such automatically-collected information with personal information about you, we will treat the combined information as personal information.
Analytics
We may use third party analytics service providers, including but not limited to Google Analytics, to evaluate and provide us with information about the use of the Website. These third-parties use cookies, web beacons, pixels, embedded scripts and other, similar technologies to automatically collect information about your Website use, report Website trends, and help us compile Website metrics. This Privacy Policy does not cover any use of information that such third-parties themselves may have collected from you. You can learn about Google’s specific practices by going to www.google.com/policies/privacy/partners/, and you can opt out of Google Analytics by downloading the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout.
These and other third-parties may also collect personal information about your online activities over time and across different websites when you use the Website.
Social Features
Certain functionality on the Website may permit interactions that you initiate between the Website and a third party website or service (“Social Features”). If you choose to use Social Features, information you post or provide access to may be publicly displayed by the provider of the Social Feature that you use. Similarly, if you post information on a third party platform that references the Website (e.g., by using a hashtag associated with TAVA in a tweet or status update), your post may be published on the Website in accordance with the terms of the third party website or service. Also, both TAVA and the third party may have access to certain information about you and your use of the Website and the third party site or service. The information we collect in connection with Social Features is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices.
Website Security
We maintain reasonable safeguards to help secure personal information that is disclosed to TAVA via the Website. We maintain appropriate physical, electronic, and procedural safeguards to help guard your personal information. We provide information to our subsidiaries, affiliated companies, and other businesses or persons for the purposes of processing such information on our behalf, some or all of which may store your information on servers located outside of the United States.
California Privacy Rights
When California customers provide personal information to a business, they have the right to request certain disclosures if that business shares personal information with third parties for the third parties’ direct marketing purposes. Once per calendar year the customer may request that the business provide a list of companies with which it shares personal information for those companies’ direct marketing purposes, and a list of the categories of personal information that the business shares. TAVA generally does not sell products or services directly to individual California consumers. However, if we engage in such contact, you may request information about our compliance with this law by contacting us at:
Compliance
P.O.Box 770366
Houston, TX 77215
Any such inquiry must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address or mail address.
Children’s Online Privacy
Our Site is not intended for children under the age of 13. We do not intentionally or knowingly collect personally-identifiable information from children under the age of 13 and we request that individuals under the age of 13 do not submit any personal information on the Website. If we learn that we have received identifying information from a user under the age of 13, we will delete this information.
Third Party Websites
There may be hyperlinks on the Website to other websites or locations that are operated and controlled by third parties (“Third Party Websites”). These Third-Party Websites may solicit personal information from you. We make no representations regarding the policies or business practices of such Third Party Websites and encourage you to familiarize yourself with their privacy policies before providing them with your personal information.
Consent to Transfer Information and Safe Harbor Certification
The Website is operated in the United States. If you are located outside of the United States, and are accessing or using the Website, please be aware that information we collect, including personal information, will be transferred to, processed and stored in the United States. By using the Website or providing us with any information through the Website, you consent to this transfer, processing and storage of your information in the United States. If you are located in the European Economic Area, TAVA is certified under the Safe Harbor privacy framework as set forth by the U.S. Department of Commerce and European Commission regarding the collection, storage, use, transfer and other processing of personal information transferred from the European Economic Area to the U.S. Below is a copy of our Safe Harbor Privacy Policy. To learn more about the Safe Harbor program, and to view TAVA’s certification, please visit http://www.export.gov/safeharbor/.
Changes to this Statement
TAVA may from time to time and without prior notice revise this Privacy Policy. Any changes will be effective immediately when the revised Policy is posted on the Website, unless stated otherwise. We will not, however, use your personal information in a manner materially different than what was stated in the Privacy Policy posted on the Website at the time your personal information was collected unless we receive your consent.
Contacting Us
If you have any questions about this Privacy Policy, our practices, or your dealings with the Website, you can contact us by email or you can write to:
Compliance
P.O.Box 770366
Houston, TX 77215
Investigative Consumer Reports (California Residents)
Privacy Notice: Preparation and Processing of Investigative Consumer Reports
This notice is provided to California residents. Under California law, an “investigative consumer report” is a consumer report containing information on a consumer’s character, general reputation, personal characteristics, or mode of living. TAVA SafeRent (“SafeRent”) may compile investigative consumer reports about individuals and provide them to businesses for background screening, tenant screening, and similar purposes.
Personal Information Disclosure: United States or Overseas – In connection with its preparation and processing of investigative consumer reports SafeRent may transfer personal information about you to our authorized service providers and affiliates outside the United States and its territories. Such transfer will be conducted in accordance with all applicable laws and regulations.
To obtain additional information about the privacy practices and policies of SafeRent in connection with its preparation and processing of investigative consumer reports, please contact:
Compliance
P.O.Box 770366
Houston, TX 77215